What We Do

UserAid provides comprehensive solutions in several areas. For more information about any service, click the appropriate link.

Software documentation: We design, manage, and deliver documentation including complete Web help or compiled help systems, printed documentation such as user guides and installation guides, product autoruns, and product demos.
User assistance: We design and deliver embedded user assistance to give your users the information they need when and where they need it.
User interface design: We help you develop use cases. Once we define these scenarios, we can design user interfaces that are intuitive and user-friendly.
Web design and development: We use the latest technologies and usability studies to develop a Web site that meets your specific needs.
Visual design and graphic development: We use cohesive design elements to help you establish visual themes and a corporate brand.
Training programs: We provide customized training for various technologies and management-related topics. We work with you to create a training program that focuses on your specific areas of interest.

"Paul is the Don Box of Information Development. A great discussion leader."

"...applies resources and manages scope so we get the best quality deliverables that we can afford."

"...the best Information Development professional I have ever had the pleasure of working with."

"Our team was very impressed with your style and talent."

See samples of our solutions.

Sept 30 - Oct 2, 2008: WebWorks RoundUp 2008 user conference in Austin, TX

March 29 - April 1, 2009: 17th annual WritersUA conference in Seattle, WA