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  • 16Jan

    The market is definitely getting tight for technical communicators. Layoffs are occuring in many industries, such as enterprise software development. During these cycles, true leaders emerge and major changes can occur to shape how we approach and solve issues.

    Instead of doing more with less, we need to focus on doing less (only what truly adds value). What does the audience really need? When and where do they need it? What deliverables are no longer needed? Are there other ways to effectively meet user needs, such as supporting a user community forum or a wiki?

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  • 29Nov

    I’m not a huge reader, but some books have stuck in my mind and changed how I do things, approach projects, or think about topics. The following books had a direct impact on how I have coached and managed myself and others through the years:

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